Last Updated: July 23, 2026

ZimAd Connect ("we", "our", or "us") values your privacy. This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our marketplace website and related services.

1. Information We Collect

We may collect the following information:

• Full name
• Email address
• Phone number
• Physical address or location
• Profile photo
• National ID or identification documents (for seller verification)
• Business information
• Products and services you list
• Messages between buyers and sellers
• Payment information where applicable
• Device information, browser type, and IP address

2. How We Use Your Information

Your information is used to:

• Create and manage your account.
• Verify seller identity.
• Display your listings.
• Connect buyers and sellers.
• Improve our services.
• Prevent fraud and illegal activities.
• Respond to customer support requests.
• Send important notifications.

3. Seller Verification

To improve marketplace security, sellers may be required to submit government-issued identification and location details. Verification helps reduce fraud and increase buyer confidence.

4. Product Listings

Information you include in your listings, such as product images, descriptions, prices, and business contact details, may be publicly visible to visitors.

5. Cookies

We use cookies and similar technologies to improve website performance, remember user preferences, analyze traffic, and enhance your browsing experience.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure. However, no online platform can guarantee complete security.

7. Sharing Information

We do not sell your personal information.

We may share information:

• When required by law.
• To investigate fraud or illegal activities.
• With trusted service providers who help operate the platform.
• With your consent.

8. Payments

Where payment services are offered, transactions may be processed through trusted third-party payment providers. We do not store sensitive payment credentials unless necessary for the service.

9. Your Rights

You may:

• Access your personal information.
• Update your account details.
• Request deletion of your account.
• Request correction of inaccurate information.
• Withdraw consent where applicable.

10. Children's Privacy

ZimAd Connect is not intended for children under the age of 18. We do not knowingly collect personal information from minors.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with the updated revision date.

13. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us:

ZimAd Connect
Harare, Zimbabwe
Email: support@zimadconnect.co.zw
Website: https://zimadconnect.co.zw